Home › Services › Account Ownership and Access Audit

I want the business to control its own accounts and access

Account Ownership and Access Audit

An ownership and access audit shows who controls every important account and restores the access the business needs.

Ask about this service Call (561) 203-9685

Know exactly who owns every important account and keep the access the business needs to operate. The audit checks domains, websites, email, social profiles, advertising accounts, payment tools, administrators and recovery details.

How this gets fixed

The service is an ownership and access audit

This is an audit, with recovery work where it is needed. Every account the business depends on gets listed, checked for whose name it is really in, and checked for who can reach it today, with admin access separated from ordinary access.

You end up with one written record of what you own and where it lives, the accounts that can be moved into your name moved, the ones that cannot named, and the keys kept somewhere the business controls.

What you actually own

  • Domain registration, in your name or someone else's
  • Hosting, and whose card it is on
  • Your website files and, if it was coded, the code
  • Your logo in a format you can actually use again
  • Your photos, your content and the licenses behind them
Scope

What this service includes

Included in your service
  • Which accounts get audited
  • The foundations.Your domain registrar, your DNS, your hosting, your SSL certificate, and the business email behind all of them
  • Where people find you.Google Business Profile, Google Search Console, Google Analytics, Bing, Apple Business Connect, and the directories you are listed on
  • Social.Every platform, and on Facebook and Instagram the Business Manager sitting behind the pages, which is the one people forget
  • Money.Your payment processor, your invoicing, your store, your subscriptions, and whose card each one is billed to
  • Advertising.Google Ads, Meta Ads, any ad account an agency opened in their own name, and the tracking tags on your site
  • The tools you run on.Your CRM, your booking system, your email marketing platform, your file storage, your automations
  • Where the work lives.Your website builder or code repository, your design files, your photo library and the licenses behind it
  • The phone.Your business number, the carrier account, and anything forwarding or recording on it
  • Who has the keys
  • Who has access to each one, and whether they still need it
  • Admin against ordinary access, because the difference matters
  • Old employees and old agencies still holding a login
  • An account in somebody's personal name rather than the business name
  • Shared logins that should not be shared, and what to do instead
  • Which accounts one person could lock everybody else out of
  • Getting it back
  • An account nobody can get into, recovered
  • A domain moved out of someone else's registrar
  • Hosting moved without the site going down
  • What to do when the person who built it will not respond
  • Keeping it that way
  • A password manager set up, so this does not happen again
  • One written record of what you have and where it lives
  • Recovery emails and phone numbers that belong to you, not to a past developer
  • Two factor on the accounts that would hurt to lose
  • What to ask for in writing before the next person builds you anything
Related work quoted separately
  • Legal action or guaranteed recovery.Available platform recovery processes can be used, but their outcome remains with the provider
  • Building the website or managing the password manager after handover
  • Security monitoring, or testing your systems for weaknesses
  • Directory cleanup or Google Business Profile work, which are separate marketing services
  • Contract review.What a past agreement says about who owns what is a question for your attorney

Options and additions

Standard starting point
  • Access and ownership audit
Available additions or alternatives
  • Recovering an account nobody can get into
  • Moving a domain or hosting out of someone else's control
  • Password manager set up and the team moved onto it
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

My developer registered my domain. Is it mine?

It depends on whose name is on the registration, which is checkable in minutes. Paying for something is not the same as being listed as its owner, and the registration record is what platforms act on.

The person who built my site will not answer. What now?

The audit works out what is actually locked and what only looks locked, because access can often be regained through the platform rather than through the person. Where something genuinely cannot be recovered, you get told, along with what replacing it involves.

Will my site go down when hosting moves?

It gets moved with the old host still live, tested on the new one, and switched over once it is confirmed working. The old host stays paid up until the switch has settled, so there is something to fall back to.

Is a password manager actually safe?

It is safer than the pattern it replaces, which is usually one password reused everywhere or a list in a drawer. It gets set up with recovery in your name, and you hold the key to it.

Send me the details

I read it and reply with the scope and the price before any work starts.

Ask about this service or call (561) 203-9685

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].