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I want the website kept online, current and looked after

Website Care and Maintenance

Website care keeps one named website current, reachable and documented from month to month.

Keep one named website current, reachable and documented from month to month. The written agreement names the website, the checks, the monthly work allowance and the response window, so Website Care and Maintenance never implies unlimited sites or work.

How this gets fixed

Monthly care for one named website

Website maintenance means the repeatable checks and approved updates that keep an existing site operating as intended. The scope can cover WordPress core, themes and plugins, builder settings, hosting alerts, HTTPS, backups, forms and compatible custom-code deployments, depending on the named website.

The customer keeps the domain, hosting and platform accounts. Each month ends with a work log naming what was checked, what changed and what needs a separate decision.

What you can do at any time

  • Stop any month. The hosting account and the domain are already yours
  • Take the work log with you, so whoever comes next starts from a written record
  • Keep paying the host directly and buy nothing else here
Scope

What this service includes

Included in your service
  • Checked every month
  • The site reachable, on every page that matters
  • The HTTPS certificate current, and renewing before it expires
  • Hosting alerts and resource limits read, so a ceiling is found before a visitor finds it
  • Backups confirmed to exist and to be restorable, where the host provides them
  • Domain and DNS records checked for changes, and the renewal date watched
  • Kept current
  • Platform, plugin and theme updates reviewed rather than applied blind
  • A backup taken before anything is updated
  • Whatever the update touched tested afterwards
  • The contact form submitted and confirmed, because forms break silently
  • What you get back each month
  • A short written summary of what was checked and what was done
  • A log of every change, kept so it is yours at the end
  • A named heads up when something needs a repair bigger than the plan covers
  • Where the line is
  • New pages, a redesign or new features are quoted separately
  • The hosting bill, the domain renewal and any platform subscription stay on your card
  • A repair caused by somebody else changing something is quoted before it is done
Related work quoted separately
  • A second website or any system not named in the written agreement
  • Work beyond the agreed monthly allowance
  • New pages, a redesign, platform migration or new features
  • Content changes unless they are included in the written monthly scope
  • Hosting, domain, plugin, theme, builder or software fees
  • Vendor outages, vendor-only bugs or guaranteed emergency response

Options and additions

Standard starting point
  • Website hosting and maintenance, one site, monthly
Available additions or alternatives
  • Each additional website
  • New pages, a redesign or new featuresQuoted separately
  • The hosting bill, the domain renewal and any platform subscriptionThose stay on your card
  • A repair caused by somebody else changing somethingQuoted before it is done
  • Content changes to the words and pictures on the siteThat is Website Content Cleanup or website work, priced on its own
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

How many websites are included?

The standard scope covers one named website. Each additional site receives its own written scope and monthly allowance.

Are website edits included?

Only the routine changes listed in the agreement and completed within the monthly work allowance are included. Larger content or design work is quoted first.

Which platforms can be maintained?

WordPress, supported website builders and compatible coded sites can be considered. The baseline review confirms the platform, access and realistic maintenance responsibilities before approval.

Can I stop the service?

The customer keeps the domain, hosting, platform accounts and work log. Any notice period or final handover requirement is written in the agreement before service begins.

Send me the details

I read it and reply with the scope and the price before any work starts.

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].