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I want one accountable person keeping the approved systems current

Business App Management

Business app management keeps the approved apps, settings and connections current after setup.

Ask about this service Call (561) 203-9685

Keep the approved business apps, settings and connections current after setup. Business App Management provides recurring checks, agreed changes and a written record of what was maintained.

How this gets fixed

The service is a monthly management retainer

This is ongoing upkeep with somebody who already knows your setup. The same checks run every month on what you have running, and the changes you keep meaning to make get made instead of postponed.

You end up with a system that stays current, and a short written note each month of what was checked, what was changed and what broke.

What this is for

  • A platform set up properly that nobody has touched since
  • Changes you keep meaning to make and never do
  • An automation that broke quietly and nobody noticed until a customer did
  • More than one platform, and nobody holding the whole picture
Scope

What this service includes

Included in your service
  • What actually gets done each month
  • Your automations checked, one by one, to confirm they ran and did what they were meant to
  • The reports pulled, read, and told to you in a sentence rather than a dashboard
  • Posts and campaigns scheduled and sent, where that is part of the platform
  • New services, staff, hours, prices, offers and closures kept current
  • Leads and contacts checked for duplicates and dead records
  • Forms, booking links and payment links tested, because they break silently
  • Users added and removed as people join and leave
  • Integrations rechecked after an app updates, which is when they usually break
  • Your subscription and usage reviewed, so you are not paying for seats nobody uses
  • The changes you keep meaning to make
  • A new service added everywhere it needs to appear
  • A seasonal change, a promotion or a price rise put through
  • A workflow adjusted because the business changed and the system did not
  • Someone on call who already knows your setup, so you are not re-explaining it
  • How it is billed
  • A month with nothing in it is a month you are not billed for work that did not happen
  • You keep ownership of every account.Cancel and everything stays yours, set up and documented
  • Cancel it and everything stays yours, set up and documented
Related work quoted separately
  • The first build.A platform that was never set up properly gets Business App Setup and Optimization or Business Platform Setup first
  • Subscriptions and seat fees, which stay in your name
  • Writing your campaigns and content from nothing each month, which is Copywriting
  • Ad management and ad spend
  • Unlimited work.Each month has a scope and you are told when a request sits outside it before any work happens
  • Overnight and weekend emergency cover, or a guaranteed response time outside working hours
  • A rebuild dressed up as maintenance.A change big enough to be a project gets quoted as one
  • Vendor outages and bugs, which are reported and chased but stay with the vendor to fix
  • Anything that sends on your behalf where a person reads it first
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

What if there is nothing to do in a month?

Then the checks still run and you are not billed for work that did not happen. The checking is the point, because the things that break are the ones nobody is watching.

Am I locked in?

Cancel and everything stays yours, set up and documented, with the accounts already in your name.

Can you just be there when something breaks?

Tech Help covers the one off. The retainer exists for the case where the breaking is not the main problem, and the drift is: the small changes nobody gets to and the checks nobody runs.

Who holds the logins?

You do. Access is granted to me and it can be removed by you at any point without anything stopping.

How do I know what happened?

A short note each month, in sentences. A dashboard link on its own is not a report, because nobody opens it.

What counts as a new project?

Anything that changes the shape of the system rather than keeping it current. Adding a service everywhere it appears is upkeep. Building a new platform out is a project, and you are told which one it is before it starts.

Send me the details

I read it and reply with the scope and the price before any work starts.

Ask about this service or call (561) 203-9685

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].