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I want customers to find the right current social profiles

Social Media Account Cleanup

Social media cleanup recovers, corrects or removes outdated profiles so customers find the right accounts.

Ask about this service Call (561) 203-9685
Give customers one current, recognizable version of the business across the social platforms you keep. Old accounts do not go away when you stop using them. They stay in search results, they keep collecting messages nobody reads, and they compete with the page you actually maintain.

A customer lands on a profile showing a phone number you gave up years ago. They call it, nobody answers, and they call somebody else. The lead is lost where you cannot see it happen.

This finds every account in your name, gets you back into the ones worth keeping, corrects them, and closes the rest.

When an account can be recovered, and when it cannot

Recovery is not always possible, and that gets decided before you pay, not after. Access sits with the platform. Nobody can promise they will hand an account back.

What the interview settles first

  • Which email address the account was made with, and whether anybody can still open that inbox
  • Whether the phone number on the account is still yours
  • Whether the person who made it is reachable, and on speaking terms
  • Whether the business name, address and documents still match what the platform has on file
  • Whether the platform has an ownership process for that kind of account at all

What each answer means

  • Likely. You still hold the email or the phone. Quoted as a normal account
  • Possible, with a limit. Documents match but the login is gone. Quoted with a stated number of attempts, and you are told when that number is reached
  • Unlikely. No access to the email, no documents, nobody reachable. Said out loud before you spend anything, and the sensible move is usually to leave it dormant and point everything at the account you do control

If an account is quoted and the platform still refuses, the attempts and the refusal are documented and you are not charged again for a second run at it. What you have paid for is the attempt and the evidence, and that is said in the scope before the work starts.

How this gets fixed

The service is a social media account cleanup

This is a find, recover and tidy job, not a posting service. Everything in your business name gets tracked down first, then access is pursued wherever a platform offers a route, and the accounts you keep are brought into line with each other.

You end up with fewer accounts, the ones that came back in your name, and a written note of anything that did not.

Finding what is out there

  • Every account in your business name, including the ones you forgot
  • Accounts a past employee, agency or family member created
  • Handles somebody else is sitting on
  • Duplicate and abandoned pages competing with the real one
Scope

What this service includes

Included in your service
  • Getting control back
  • Accounts you cannot get into, recovered where the platform allows it
  • Ownership moved to you, not to a personal profile
  • Admin access for people who left, removed
  • Duplicates merged or closed, in the order that is safe
  • Making them match
  • Name, bio, link, hours, category and contact the same on every platform
  • Profile and cover images that are current, and the right size for each one
  • Posts that are no longer true, no longer legal, or no longer yours, dealt with
  • Highlights, pinned posts and featured sections set to what you sell now
  • The limits
  • No platform promises to hand back an account or release a handle
  • What is recoverable and what is not, said before you spend anything
  • Posting after this is social media management. This is the tidy up before it
Related work quoted separately
  • Any promise that a platform returns an account or releases a handle somebody else holds
  • Posting or scheduling once the cleanup is finished, which is social media management
  • New accounts on platforms you are not on yet. Social Media Setup covers starting one
  • Legal action over a handle, an impersonation account or a trademark, which is an attorney's work
  • Content to fill the accounts once they are tidy.Graphics and Static Post Design and Video Editing cover that
  • Removal of reviews or comments that the platform chooses to leave in place
  • Recovery of an account tied to an email address nobody can open, where the trail sometimes ends
  • A date for a platform's recovery process, because their queue belongs to them

What it covers

  • Account cleanup, one account
    • A public search for every account in your name Including ones you forgot, and ones an old employee made
    • One approved sheet of your correct details Name, handle, bio, links and contact, agreed once and used everywhere
    • One account recovered, corrected or closed Whichever of the three is right for it
    • Evidence of what it said before, and what it says now
    • A written handover with the logins and what is left with a platform to decide
    • One call, up to 45 minutes
  • Each additional account
Your quote

What shapes your quote

Start with the standard service. Add only the work your business needs.

Standard starting point
  • A public search for every account in your nameIncluding ones you forgot, and ones an old employee made
  • One approved sheet of your correct detailsName, handle, bio, links and contact, agreed once and used everywhere
  • One account recovered, corrected or closedWhichever of the three is right for it
  • Evidence of what it said before, and what it says now
  • A written handover with the logins and what is left with a platform to decide
  • One call, up to 45 minutes
Add only what you need
  • Each additional account, at a flat rate
  • An account nobody can get into, where the platform has to decideRecovery can take several attempts and the platform decides, not me
  • More than one business or brand
  • Rewriting the bios and captions for search, which is Social Media SEO
Ask about this serviceor call (561) 203-9685
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

Somebody is sitting on my business name as a handle. Can you get it?

Sometimes. Platforms have one process for an inactive or impersonating account and a separate one for a trademark claim, and both go through them. The realistic answer for your case gets said before you spend anything.

Is it better to delete the old accounts or leave them?

It depends which one carries the history. Closing a page with years of reviews or followers throws away something you cannot rebuild, so duplicates get merged where the platform allows it and only the empty ones are closed.

There is a post on there I do not want anymore.

Posts that are out of date, no longer legal or no longer yours get dealt with as part of this, along with pinned posts and highlights still selling something you stopped offering.

How long does this take?

The finding and the tidying move quickly. Recovery requests are the slow part, because the timeline belongs to the platform, and you get told where each request stands.

What if we cannot get into an account at all?

Then the honest option is usually to leave it dormant and make sure the live account is the one people find. You are told, rather than billed for an ongoing attempt.

Does this include making the accounts look right again?

Name, bio, link, hours, category, contact and images all get brought into line across the platforms you keep. New graphics beyond resizing what you already have sit in Graphics and Static Post Design.

Send me the details

I read it and reply with the scope and the price before any work starts.

Ask about this service or call (561) 203-9685

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].