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I want business email that is easier to find and manage

Business Email Cleanup

Business email cleanup makes messages easier to find, file, assign and retain.

Turn a crowded business inbox into a clear system for finding, filing and handling email. Folders, labels, filters, shared addresses and retention choices are organized around the way the team works.

How this gets fixed

The service is an email cleanup

This is cleanup work, done with you rather than around you. What gets filed where stays your decision, and the folders, the rules and the sorting get built to match the way you actually think about your work.

You end up with an inbox where the things that matter arrive on top, filing one person can explain to another, and search that returns what you were looking for.

The inbox itself

  • Years of mail sorted, archived or filed, with you deciding the rules
  • Folders and labels that mean something, instead of forty that mean nothing
  • Rules so what matters arrives on top and the rest lands somewhere you choose
  • Unsubscribed from what you never read, properly, not by deleting it every day
  • Search that finds things, because the filing finally supports it
Scope

What this service includes

Included in your service
  • Across the business
  • Shared and old mailboxes retired, with the mail kept
  • Addresses for people who left, handled without losing what they were sent
  • One agreed place things get filed, so it is not different for every person
  • When it has gone wrong
  • An inbox somebody else got into, recovered and secured
  • Forwarding rules a stranger left behind, found and removed
  • Two factor put on afterwards, so it does not happen twice
Related work quoted separately
  • Reading your mail.Sorting works on senders, subjects and dates, and anything needing a judgment call comes to you
  • Deleting on my own initiative. Mail gets archived by default, and it stays findable
  • Setting up email on a new domain or moving providers, which is Business Email Setup and Migration
  • Documents and files outside the mailbox, which is Cloud Storage and File Organization
  • Contact records and duplicates, which is Contact and Data Cleanup
  • Legal hold, discovery or compliance archiving, which is work for a specialist
  • A promise that the volume stops.Unsubscribing handles the lists you are on now, and new senders keep arriving
  • Recovering mail permanently deleted before the work began

Options and additions

Standard starting point
  • Inbox cleanup and rules
Available additions or alternatives
  • Email hacked, emergency
  • Number of inboxes
  • Years of mail with no structure
  • Shared mailboxes
  • A mailbox for somebody who has left
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

Are you going to read my email?

The sorting works on who sent it, what the subject line says and when it arrived. Where a decision needs the content, it comes to you and you make the call.

Will anything get deleted?

Only what you point at. Everything else gets archived, which keeps it searchable without keeping it in front of you. You see the rules before they run.

Somebody got into my account. What happens first?

The account gets secured, then the forwarding and filter rules get checked, because a rule left behind keeps sending your mail out long after the password is changed. Two factor goes on before any tidying starts.

How long does this take?

It depends on the volume and on how many decisions are yours to make. The rules get agreed in the first session and the sorting runs after that, so your time in it is shorter than the job itself.

Can my team keep working while it happens?

Yes. Mail keeps arriving and keeps being readable throughout. Changes land in stages, and anything that changes where a person looks for something gets explained to them.

What about the mailbox of somebody who left?

It gets retired without losing what was sent to it. The mail moves somewhere the business owns, the address keeps receiving or redirects, and the license stops being paid for.

Send me the details

I read it and reply with the scope and the price before any work starts.

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].