I want customers to find the same correct business information everywhere
Business listing cleanup corrects outdated or duplicate information across the directories customers use.
The records that matter get found by hand, agreed with you, then claimed or created and corrected one at a time. You see evidence of what was submitted on each one.
This is not bulk submission to hundreds of directories. Automated volume is cheap and it is what most listing products sell, but a large number of submissions is not the same thing as a correct record. No platform approval, publication date, ranking or traffic is promised.
It is manual claiming and correcting, not bulk submission. One approved set of business facts is agreed with you, then each record is claimed or created and corrected by hand.
You get evidence of what was actually submitted on each one, and a written record of every account and login, so you are never locked out of your own listings.
This is your service when:
| What is happening | Where it goes |
|---|---|
| The Google Business Profile itself is wrong, missing or unclaimed | Google Business Profile |
| The Google profile is suspended, duplicated, or held by somebody else | Recovery and complex changes |
| Apple Maps, Bing Maps, Waze or another navigation system | Maps beyond Google |
| Too few Google reviews, or no way of asking | Google reviews |
| A compliant review request and response system | Customer reviews and reputation setup |
| The wrong information is on your own website | Website Content Cleanup |
| The profile is complete and you still do not appear on the map | Google Maps visibility audit |
If several of these overlap, say so. It can be quoted as one ordered project instead of making you buy several disconnected services.
More on how working together works.
One approved set of business facts, a record of every place that was checked, and evidence of what was actually submitted rather than what was hoped for.
What you will not have is a submission to hundreds of sites, or a promise that a platform accepted a change.
A large number of submissions is not the same thing as a correct record. This service is the selection, the claim, the correction, the evidence and the handover on the records customers actually use.
The public search comes first, then the list is agreed with you before any work starts. Records are ranked by what a customer would reach, not by how many can be submitted quickly.
Records that belong to another business, another location or somebody else's account are documented rather than counted toward the five.
Google says local results are based mainly on relevance, distance and prominence, and that prominence is based in part on information from across the web, like links, articles and directories.
Google does not say that matching your name, address and phone number across sites raises a ranking. That is an industry belief, and it is repeated often enough to sound like a rule. What accurate records do that you can check yourself: a customer who finds a dead number does not call, and a customer who finds the wrong hours drives to a closed door. No ranking, indexing, traffic, calls or leads is promised.
Two sizes, on the same terms. The difference is how many records are worked, not what is done to each one.
The standard scope covers up to five priority records, and the larger option covers ten. Additional records are named separately in the quote. You approve the list before work begins.
Where the goal is to find out what is out there before deciding anything, the search and the inventory can be bought on their own, and a later check can be arranged once the records are correct. Both are quoted after the form below.
This sheet is approved by one named decision maker before a single record is edited. Information that conflicts with your website or your legal documents is raised, not guessed at.
This is a reasonable public search, done by hand. It is not a claim that every record on the internet was found.
Everything below is delivered for one business and one location.
No password is sent by email or text, and no account is opened in my name that belongs in yours.
Split in two on purpose. The first list is all I need to price this and tell you whether you even want it. The second only matters once you have said yes.
That is the form below. A few minutes, and it saves a call.
Verification usually needs somebody at the business, never me.
The claims, corrections and evidence are normally completed within seven to ten business days after payment and after the approved information and access have arrived. Your proposal carries the actual window.
Each platform reviews, verifies and publishes on its own schedule, and some send a postcard or a code that only you can receive. That clock is not mine, and no publication date is promised.
The project is paid in full before it is scheduled. Membership, verification and synchronization fees charged by a directory are paid by you, directly to that directory.
If information or access arrives late, the delivery date moves and the work may return to the next available opening.
The accounts, the source of truth sheet, the inventory and the evidence are yours. Ownership is set up in your name wherever the platform supports a role for it.
Completion means the agreed records were worked and evidenced, not that every platform approved the change.
Any factual entry error I made is corrected without charge when you report it within 14 days of delivery.
A rejected, pending or ignored submission is documented with its evidence and its current status. Where a platform offers another route, that route is quoted separately.
It is documented, and the available recovery path is quoted separately. Ownership disputes, trademark questions and impersonation are not handled here.
If approved information, verification or access does not arrive, the project can be closed with the completed work documented. Previously completed work will not be repeated. Reopening it may require a new quote.
Once the work has been scheduled and started, the payment is not refunded. You get the work completed to that point, with its evidence.
Because each one is investigated, claimed, corrected, evidenced and handed over by hand. The standard scope covers five, the larger option covers ten, and the exact list is agreed before anything starts.
Automated volume is cheap, and it is what most listing products sell. A large number of submissions is not the same thing as a correct record. You pay for the records customers actually reach.
Google says prominence is based in part on information from across the web, like links, articles and directories. It does not say that matching your details across sites raises a ranking, so anyone telling you it does is repeating an industry belief rather than a Google statement. The reason to fix a wrong number is that a customer who finds it does not call you.
You decide whether the audience is worth the fee, and you pay the directory directly. Where a platform charges before a record can be edited at all, that is named in the proposal before work begins.
Setup, optimization, suspension and ownership recovery are Google Business Profile and recovery and complex changes. Where the profile also holds wrong information, it can be quoted as one ordered project.
Those are maps beyond Google. Each has its own account model and review process, so they are scoped and priced separately.
It is documented, with what is visible about who holds it. The available recovery path is quoted separately, because the platform decides that one and its timing is not mine.
A duplicate can be reported or submitted for a merge where the platform offers that. The decision and the timing belong to the platform, so removal is never promised.
A reasonable public search is done by hand, and everything it finds is recorded. Records behind a login, in a private database or under a name nobody supplied may not surface.
Access is arranged through your own accounts and platform invitations wherever that is possible, and no password is sent by email or text.
Sometimes. Some platforms send a code, a call or a postcard to the business, and some ask the owner to complete verification. That part stays with you, and the proposal says so before you pay.
The handover shows how to update each record yourself. A later check of the same records can be arranged, and it is quoted separately.
Yes, by video. This work needs nobody in the room except for a verification a platform sends to your address. In person covers Palm Beach County, Broward County and the Treasure Coast.
You get the record list, the price, the limits and a delivery window in writing before anything begins.
Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.
Derek PackerI will review what you sent and reply within two business days.
You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].