Home › Services › Marketing Tracking and Analytics Setup

I want to see where customers come from and what they do next

Marketing Tracking and Analytics Setup

Marketing tracking shows where customers came from and which useful actions they took next.

See which marketing brings people to your business and what they do next. Choose only the tracking your business needs. There are two separate setups. Search Console is the search side: what people typed, how often the site appeared, and how often anyone clicked. Analytics is the website side: which pages carry the work, and which visits turn into a call, a form or a booking. Analytics, conversion tracking, ad tracking and social tracking are separate setup modules. Every account is created in your name. Tracking measures what happened. It does not cause it. No ranking, traffic figure or lead count is promised.

What you already have, read before anything is installed

Nothing gets installed before what you already have is read. A platform often switches some of it on by itself, so there is usually something here to read before anything is bought.

  • Your website, your social accounts, your ads and your email, listed with what each one already reports on its own
  • Whether your platform includes analytics already, checked before anything else is recommended
  • Whether there is tracking here that nobody has ever looked at
  • What you are actually trying to find out, and which numbers would change a decision
  • What is worth connecting on top, and what would just be another login
How this gets fixed

The service is setting up the measurement, and showing you how to read it

Tracking makes marketing activity visible and comparable. It does not make the number go up. Search Console, website analytics, conversions, advertising and social accounts are separately named modules because each uses different access and answers a different question.

Everything that can be connected, and what each one is

Each line is its own account and its own setup. What yours needs gets decided in the review, then the written scope names how many connections are included and what each one needs.

Search

  • Google Search Console, verified on the site you own
  • Bing Webmaster Tools, for the search engine Copilot and Windows use
  • A dated search baseline, written down so a later change has something to be compared against

Website

  • Google Analytics 4, set up rather than pasted in
  • Key events: a form sent, a phone tapped, a booking started, an address copied
  • Conversion tracking, so a visit that became money is separated from a visit
  • Google Tag Manager, which is one container holding every tracking snippet so they are not pasted into the site one at a time
  • Microsoft Clarity or another session recorder, which replays what a visitor did
  • Your own visits filtered out, so your team stops counting as customers

Maps and profile

  • Google Business Profile performance: views, searches, calls and direction requests
  • A labeled link from the profile to the site, so profile visits are countable in Analytics
  • Apple Business Connect, where you are listed there

Ads, one setup per platform

  • Google Ads conversion tracking
  • Meta pixel and Conversions API, for Facebook and Instagram ads
  • TikTok pixel
  • LinkedIn Insight Tag
  • Pinterest Tag
  • Offline conversions, where the sale closes on the phone rather than on the site

Social, one setup per account

  • Instagram and Facebook page insights
  • TikTok analytics
  • YouTube Studio analytics
  • LinkedIn page analytics
  • Pinterest analytics
  • Tagged links, so a click from a post can be told apart from every other visit

Email, text and selling

  • Your email platform reporting: opens, clicks and what followed
  • Text message reporting, where your platform sends it
  • Ecommerce tracking: products, carts and revenue, on Shopify, WooCommerce or whatever you sell in
  • Booking or scheduling platform reporting
  • Call tracking, which is a number that records where each call came from

Related work, kept separate

Nobody needs all of it. A business with no ads and one social account is a short list. The review decides which setup modules apply, and you see the count and scope before anything is configured.

Scope

What this service includes

Included in your service
  • The approved tracking modules set up and tested in accounts you own
  • One website and one business, unless your quote names more
  • A dated baseline and export of the numbers available when the setup begins
  • A written record of account access, events and conversions
  • A plain English guide to the reports that matter to your business
  • One walkthrough call, up to 45 minutes
  • One consolidated revision round and correction of any setup error introduced during the work
Related work quoted separately
  • Rankings, traffic, calls, leads or revenue guarantees
  • SEO work, page repairs, new pages or copywriting suggested by the baseline
  • Writing or managing ads, social posts or customer messages
  • A live dashboard, analytics review or ongoing report
  • Rebuilding a website, form, chat or booking tool so it can report
  • Consent tools, privacy policies, legal advice or third party subscriptions
  • Historical data from a period when no tracking was recording it
Your quote

Choose the tracking your business needs

Start with Search Console. Add website, conversion, ad, call or social tracking only when it answers a useful business question.

Standard starting point
  • One website and one Search Console property
  • Search Console verified and set up
  • Sitemap submitted
  • A dated baseline of what you currently appear for
  • A written explanation of how to read it yourself
  • One walkthrough call
Add only what you need
  • More than one website, property or country
  • Google Analytics and conversion tracking
  • Ad tracking, call tracking or social tracking
  • Fixing what the baseline finds, which is quoted after you have seen it
  • Each extra connectionevery account is its own login and its own setup, so the scope depends on how many there are and how long each one takes
The process

How it runs, step by step

  • Tell me what you are trying to find out The form below. The question first, before any tool is named.
  • You get a written scope Which modules, accounts, access, limits, total quote and delivery window. In writing, before anything starts.
  • You approve and pay Then the work is scheduled.
  • Accounts are created in your name Search Console, Analytics and anything else, owned by you from the first day.
  • It gets set up and tested Verification, the sitemap, the tag, the events, page by page rather than assumed.
  • The baseline is recorded and dated So a change later has something honest to be compared against.
  • You get the guide and the walkthrough One call, up to 45 minutes, on reading your own numbers without calling anyone.

More on how working together works.

When this is your service, and when it is a different one

This is your service when:

  • Money has been going into search, a website or ads and nobody can say what came back
  • Search Console has never been set up, or nobody knows who owns the property
  • Analytics exists because somebody pasted a tag in once, and no inquiry has ever been counted
  • Forms, phone taps and booking clicks are not recorded anywhere
  • You are about to change the website and want a dated baseline recorded first
  • Reports arrive full of numbers that never lead to a decision
  • You want to check the work of whoever is doing the marketing, with your own data

When it is a different service

What is happeningWhere it goes
The website cannot be found in the first placeSEO and local Google Search
An audit already named the repairs and they are waitingAsk about this service
You want ads run, not only measuredGoogle Ads
You want the social accounts posted toSocial media
The numbers are fine and the follow up is what leaksCustomer records and follow up
The same manual job repeats every weekAutomation
Only the map and profile numbers matter to youGoogle Business Profile
A tag, a tool or a login is broken right nowTech Help

If several of these overlap, say so. It can be quoted as one ordered project instead of making you buy several disconnected services.

What you will know when this is done

Numbers you can read yourself, and a dated starting point you can measure against later.

  • A verified Search Console property, and a written record of what the site currently appears for
  • Which searches already bring people in, and which pages they land on
  • Whether Google is reporting problems with pages you care about
  • Where visits come from, and which pages carry the work
  • How many inquiries, calls, form submissions or bookings the website produced, where those can be counted
  • Which numbers are worth checking weekly, and which are noise
  • A written explanation of how to read each report without calling anyone

What you will not have is a ranking, a traffic figure, a lead count or a date when any of those change. Tracking measures what happened. It does not cause it.

Different questions, tools and accounts

Tracking is not one product. Four different jobs get called by the same word, and they run on different tools and accounts.

Search tracking

Whether Google Search shows the site, what people typed, and how often anyone clicked. This runs in Google Search Console, which is a Google account of its own and belongs to the website. It is the Find you half.

Website tracking

What people did after they arrived, and which visits turned into a call, a form or a booking. This runs in Google Analytics, plus whatever the website itself can be made to report. It is the Run it half.

Ad and social tracking

Which campaign or which post produced a customer. Each ad platform and each social account keeps its own numbers in its own account, so each one is a separate setup with its own access and its own quote.

Search Console and Analytics answer different questions, and neither one answers both. Search Console reports on what happened in Google Search results, before anyone reached the site. Google says an Analytics 4 property collects event-based data from websites and apps, which is what happened after they arrived. Two tools, two accounts, two setups.

The map and profile numbers are a third place again

Calls and direction requests from a Google Business Profile are counted by Google inside the profile, not on the website, so a call tapped in Google Maps never reaches Analytics. Google says profile performance can include searches, views, calls, directions, website clicks, messages and bookings, that only the metrics that apply to your business appear, and that performance data is available only for verified profiles. Those numbers are read where they live, and the profile link to the website is labeled so profile visits can be told apart in Analytics.

Choose only the measurement you need

Each line below is a separate setup module. The written proposal names the websites, properties, accounts and actions included, so nothing is bundled quietly.

What you want to knowWhat gets set up
Whether people are finding you in Google Search at all, and for whatSearch tracking set up, one site: Search Console and a dated baseline
What people did once they arrived, and which visits turned into an inquiryWebsite tracking set up, one site: Analytics, key events and conversions
Which campaign produced a customer, rather than a clickAd conversion tracking set up, one ad platform
What reach and engagement actually reached the websiteSocial tracking set up, up to three accounts

The exact scope depends on the platform, number of accounts and available access. You receive the scope, limits and total quote in writing before anything starts.

The Find you half, and where a search baseline comes from

This is the search half. It answers whether the site is being found in Google Search, and it is where a search baseline comes from.

What Search Console is

Google calls it a free service that helps you monitor, maintain and troubleshoot your site's presence in Google Search results, and says signing up is not a requirement for a site to be included in Google Search results. It is a reporting and diagnostic account, not a ranking tool. It costs nothing. What it costs you is the setting up, the verifying and the reading.

What gets set up

  • A Search Console property for one website, created in an account you own
  • Ownership verified, with the verification method recorded in writing
  • Your own Google account left as a verified owner, so access does not depend on me
  • The sitemap located or generated, then submitted
  • The performance report configured for the searches and pages that matter to you
  • Indexing and page experience reporting reviewed, with anything Google is flagging written down
  • Search Console linked to Analytics where both exist and the access allows it

Google says verified owners get the highest degree of permissions in Search Console, which is why verification is worth doing properly rather than left on somebody else's account.

The baseline you get

Google says the performance report shows clicks, impressions, click-through rate and average position. Those four are recorded and dated at setup, with the searches and the pages behind them, so a later change has something honest to be compared against.

  • A dated export of what the site currently appears for
  • The searches producing clicks, and the searches producing appearances and no clicks
  • Which pages get found, and which are being ignored
  • Anything Google is reporting as an indexing problem on those pages
  • A written explanation of how to read the report yourself
  • One walkthrough call

What a sitemap does, and what it does not

The sitemap gets submitted because Google says a sitemap helps search engines discover URLs but does not guarantee that everything in it will be crawled and indexed. Submitting it is a reasonable thing to do. It is not a lever, and nobody can promise what Google does with it.

Search Console reports on what already happened in Google Search. Fixing what the baseline finds is separate work, and it is quoted after you have seen the baseline, not before.

The Run it half, and what turns into an inquiry

This is the website half. It answers what people did once they arrived, and which of that turned into an inquiry.

What gets set up

  • A Google Analytics 4 property in an account you own, with you left as an administrator
  • The tag installed properly on every page, and checked page by page rather than assumed
  • Internal traffic and known bots filtered out, so your own visits do not read as customers
  • Enhanced measurement reviewed rather than left on by default
  • Form submissions, phone number taps, email taps and booking clicks recorded as events
  • The events that represent real business marked as key events
  • Google Ads conversion tracking connected, where ads are running and the account access exists
  • A short written note of every event name, what triggers it, and where it can be seen

Why events are the whole job

Google says an Analytics 4 property collects some events automatically once Analytics is set up, and reports others only once they have been implemented. That is the difference between a tag pasted into a website and tracking that answers a question. A pasted tag reports that people arrived. It does not report that eleven of them called you.

Google describes a key event as an event that measures an action particularly important to the success of your business. Those get chosen with you, in your words, before anything is built, because a form submission and a quote request are not the same event to a business owner even when they look identical in a report.

Conversions from ads

Where Google Ads is running, conversion tracking is connected so the ad account can report what Google calls the actions people take on your website after interacting with your ads. Ad spend stays yours and paid direct. This is the measurement, not the spend, and not the running of the campaign.

Reading and reporting come next

This service creates and verifies the measurement. A one-time reading or monthly review belongs to Marketing Analytics Reports and Review. A live dashboard belongs to Dashboards and Business Reporting.

What Analytics will not tell you

  • Why somebody chose you, or why they did not
  • That one change caused one result. Reports show what happened, in what order
  • Anything about a call that happened in Google Maps, on a directory, or by word of mouth
  • Personal identity. Google says thresholds are applied to prevent anyone inferring the identity of individual users, and that data may be withheld from a report when there is too little of it
  • Anything at all from before the tracking existed
The accounts, the baseline and the guide

Delivered for one website and one business, with the modules you approved and nothing you did not.

  • Every account created in your name, with you left as an owner or administrator
  • A written access record: which account, which property, which verification method
  • A dated baseline for each module that was set up
  • The event and key event list, with what triggers each one
  • Screenshots or exports behind the baseline
  • A plain English guide to reading each report yourself
  • A note of anything the platform, the plan level or the builder blocked
  • One walkthrough call, up to 45 minutes
  • One consolidated revision round for factual or scope alignment corrections
What I need from you

Split in two on purpose. The first list is all I need to price this and tell you whether you even want it. The second only matters once you have said yes.

Before I can quote you

  • Business name and website
  • How many websites, subdomains, languages or countries are in scope
  • What the website is built on, and whether anyone can edit its code
  • Whether Search Console or Analytics already exist, and who owns the accounts
  • Whether ads are running, and on which platforms
  • Which social accounts are actually used
  • The three actions on the website that count as a real inquiry
  • Whether a call, a form, a booking tool or a chat produces most of your work
  • Whether anything is already being reported to you, and by whom

That is the form below. A few minutes, and it saves a call.

After you approve

  • An invitation to the relevant accounts from my own Google account, or a route to create them
  • The ability to add a tag to the website, or a named person who can
  • A named decision maker for what counts as an inquiry
  • Access to any existing reporting, so the old numbers are not thrown away
  • The booking, form, chat or phone tool in use, and who administers it

No password is sent by email or text. Accounts are created in your name and you stay the owner.

Two clocks, and what moves them
My work

A search setup is normally delivered within seven business days after payment and after access has arrived. Website tracking depends on the platform and is dated in your proposal. Your proposal carries the actual window.

What moves the date

If access, a login or a decision about what counts as an inquiry arrives late, the delivery date moves and the work may return to the next available opening.

A baseline needs time before it says anything

Setup finishes in days. The reports it feeds fill up over weeks, because they can only report what happens after they exist. Nothing is backfilled, by me or by Google.

Payment

Setup is paid in full before it is scheduled. Monthly reporting is billed monthly and can be stopped with notice. Once work has been scheduled and started, the payment is not refunded, and what has been completed is yours either way.

What you own afterwards, and when it is finished

Every account is yours. The Search Console property, the Analytics property, the ad conversion setup, the dashboard and the written guides all sit in accounts in your name. My access can be removed at any time and nothing stops working.

How you will know it is finished

  • The agreed modules are set up, tested and recorded
  • The dated baseline and the access record are delivered
  • The walkthrough call is completed, or declined

Completion means the measurement exists and you can read it. It does not mean the numbers went up, and it does not mean anything was repaired.

Errors, platforms, rebuilds and cancellation

If a number is wrong

Any tracking error I introduced is corrected without charge when you report it within 30 days of handover.

If the platform will not allow it

Some website builders, plan levels and third party tools do not expose what tracking needs. Where that happens it is written down with what it blocks, and an alternative is offered or the module is removed from the quote rather than billed for.

If the website changes

A rebuild, a platform move or a new form tool can break tracking that was working. Repointing tracking after a change you made elsewhere is new work and is quoted.

If the project stalls

If access or a decision does not arrive, the project can be closed with the completed work documented. Previously completed work will not be repeated. Reopening it may require a new quote.

If you cancel after work has started

Once work has been scheduled and started, the payment is not refunded. You get the work completed to that point, in accounts you already own.

FAQ

Questions about this service

Is Search Console the same thing as Google Analytics?

They answer different questions. Google says Search Console helps you monitor, maintain and troubleshoot how a site appears in Google Search results, while an Analytics 4 property collects event-based data from websites and apps. Search Console covers what happened in search results. Analytics covers what happened on the website. Both links are above.

Does Search Console cost anything?

Google calls it a free service. What is being paid for here is setting it up correctly, verifying ownership in your name, submitting the sitemap, recording a dated baseline and explaining how to read it.

Will tracking improve my rankings or bring more customers?

Tracking measures what happened rather than causing a ranking or bringing customers on its own. Its value is replacing guesswork with evidence for the next decision.

Nothing is tracked at all. Where does that start?

Usually with the search side, because it is the cheapest, it needs nothing added to the website, and it produces a dated baseline immediately. Then the website side, so inquiries get counted. Ads and social follow once there is something to compare them against.

Can you show me traffic from before this is set up?

Reports begin with the data being recorded at the time. An earlier unrecorded period cannot be recreated, and a tool that appears to do so is estimating.

We already have Analytics. Is it working?

That is worth checking before adding anything. A tag is often installed while no useful inquiry is being counted. A one-time reading belongs to Marketing Analytics Reports and Review.

Why will my Google Maps calls not appear in Analytics?

A call tapped inside Google Maps never reaches your website, so nothing on your website can record it. Google reports profile performance inside the Business Profile instead, and says only the metrics that apply to your business appear and that performance data is available only for verified profiles.

Why do some numbers disappear in Analytics reports?

Google says thresholds are applied to prevent anyone inferring the identity of individual users, and that data may be withheld from a report when there is too little of it. That is Google's behavior, not a setup fault.

Can you promise the numbers will go up?

The service does not promise a ranking, traffic figure, call volume or lead count. It does promise measurement that is set up for the agreed actions, tested and explained so you can read it.

Who owns the accounts?

You do. Every property is created in your name with you as an owner or administrator. My access can be removed at any time and nothing stops working.

Do I need the monthly report?

Not necessarily. Plenty of businesses need the setup and the guide, then read it themselves. Reporting is a separate line and can be added later or stopped with notice.

Can you track ads and social too?

Yes, as separate setup modules. Each ad platform and each social account keeps its own numbers in its own account with its own access, so each one is named separately in the written scope.

Do you work outside Palm Beach County?

Yes, by video. This work needs nobody in the room. In person covers Palm Beach County, Broward County and the Treasure Coast.

Tell me what you are trying to find out, and the tool comes second.

You get the modules, the access needed, the price and a delivery window in writing. No call needed first.

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].