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I want professional email that works and belongs to the business

Business Email Setup and Migration

Business email setup gives the company professional email that arrives reliably and remains under its control.

Use professional business email that arrives reliably and stays under company control. Accounts, domain records, delivery settings and any approved mailbox migration are configured in business-owned systems.

How this gets fixed

The service is an email setup, with migration added when you are moving

This is setup work. A mail platform gets chosen to fit how you already work, mailboxes and shared addresses get created, and the domain records that govern delivery get set and then tested from outside your own network.

You end up with mail on your own name, working on every device the team uses, and where you moved, the old address still catching anything sent to it.

Getting it set up

  • Professional email on your own domain, so you stop sending from a free address
  • Google Workspace or Microsoft 365, whichever suits how you already work
  • Mailboxes, aliases and shared addresses like info or billing
  • Groups, so a message to sales reaches everybody who should see it
  • A signature that looks the same on every device, for everybody
  • Set up on the phones and computers of everybody who needs it
Scope

What this service includes

Included in your service
  • Making sure it arrives
  • Deliverability set up: SPF, DKIM and DMARC published for your domain, then sending tested from outside so you can see where your mail actually lands
  • Why your mail is going to spam, diagnosed rather than guessed
  • Tested from outside before it is handed back, not assumed
  • If you are moving from somewhere else
  • Migration is added to the setup, and it is priced on top, because moving is not the same as starting
  • Every message, folder, contact and calendar brought across
  • Old addresses kept receiving, so nothing sent to the old one is lost
  • Run in parallel until the new one is proven
  • What will not come across, told to you before you start
Related work quoted separately
  • The Google Workspace or Microsoft 365 subscription, which is billed by them, on your account, in your name
  • Sorting out an inbox you already have, which is Business Email Cleanup
  • A guarantee of inbox placement.The records get set correctly and tested, and the receiving server still decides on every message
  • Bulk or marketing sending.A mail platform is built for one to one mail, and a newsletter belongs on a newsletter tool
  • Day to day mailbox administration after handover, unless you ask for it
  • Recovering mail from a provider that has already closed the account
  • Files, folders and shared drives, which is Cloud Storage and File Organization
  • Website or hosting changes beyond the DNS records email depends on

Options and additions

Standard starting point
  • Professional email setup 1 to 5 users
Available additions or alternatives
  • Workspace setup, 6 to 20 users
  • Deliverability fix, SPF, DKIM, DMARC
  • Email migration between providers
  • Number of mailboxes
  • Migrating existing mail
  • Fixing deliverability
  • Team shared drives
The process

How it runs, step by step

  • Tell me what is going on The form below. What you have now, and what you want instead.
  • A short call, if it needs one Only where the scope cannot be settled in writing.
  • You get the scope and the price In writing, with what is included and what is not.
  • You approve it Nothing starts before you have agreed the scope and the price.
  • The work happens You are told when something needs a decision from you, and nothing else.
  • Handover What was done, where it lives, and what to do next, written down.

More on how working together works.

FAQ

Questions about this service

Will my email be down while we move?

The new setup runs alongside the old one until it is proven, so mail keeps arriving throughout. The switch happens once the new mailboxes are tested, and it is scheduled for a time that suits you.

What happens to mail sent to my old address?

The old address keeps receiving and gets pointed at the new mailbox, so nothing sent to it is lost. How long it stays alive is your decision, and there is no rush to close it.

Which is better, Google or Microsoft?

Neither, in general. The right one depends on what your team already uses for documents and calendars, and on which one the people around you know. You get a recommendation with the reason attached.

Why is my mail going to spam?

Because something is wrong with the records that tell receiving servers your mail is genuinely yours. They are missing, incomplete, or left over from a provider you no longer use. Which of those it is gets diagnosed against what is actually published for your domain, then corrected and tested. The receiving server still decides on every message.

Does everything come across in a move?

Mail, folders, contacts and calendars come across. Some things do not travel between platforms cleanly, for example certain rules and shared permissions, and you get the list of what those are before the move starts.

Can I keep using the mail app I am used to?

Usually yes. Outlook, Apple Mail and Gmail all connect to either platform, and each device gets set up for you rather than left as an instruction sheet.

Send me the details

I read it and reply with the scope and the price before any work starts.

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].