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The package

AI Phone Answering and Lead Capture

Capture after-hours calls and inquiries, give approved information and deliver a useful lead record for a person to handle next.

A good fit when

A business getting inquiries outside working hours and losing them.

Choose a different option when

A business that wants AI answering anything a customer asks. Approved low risk tasks only, and a human takes over where judgment matters. That boundary is designed before it goes live.

13things included
4services inside
4steps, in order

What the package gives you

Whose agent it is, and what you set before it goes live

  • A voice agent from a company that builds them, chosen for how your business answers the phone
  • What it may say, written from your own answers, before it picks up once
  • What it may never say, written at the same time
  • Who it hands a caller to, and how fast
  • Your number, your account, your recordings and your transcripts, in your name
  • Whether a call may be recorded or transcribed at all, settled first, because Florida sets its own rule

What it is allowed to do

  • Answers questions from approved material only
  • Collects the lead's information
  • Qualifies against questions you set
  • Books an appointment
  • Creates the record in the CRM
  • Sends the information they asked for
  • Escalates to a human, on rules written before launch

Related work quoted separately

  • Quoting prices, unless you decide it can
  • Handling complaints
  • Any promise the agent will never be wrong. The escalation rules are what handle that

What happens, in order

  1. The approved material gathered
  2. The escalation rules written
  3. Built and tested against real past inquiries
  4. Live, watched for the first weeks

What keeps the work moving

  • The questions you answer most
  • What it must never say
  • Who it escalates to

Services inside this package

Each service also has its own page and can be quoted separately.

Ask about this package or call (561) 203-9685
Need a different combination?

Build a custom package instead

Keep the parts that fit, remove the parts you already have and add the connected work this business needs.

Build a custom package See all packages or call (561) 203-9685

Get a quote

Tell me the result you want and where I can see the business now. I use that information to identify the most useful service or package and decide whether I can quote it in writing. If one missing detail changes the work or price, I will ask for that detail or suggest a short call.

What would help most?

Pick at least one. More than one is fine.

Answer a few more if you want a more specific first reply

What happens next: I review the links and details, then reply within two business days with the best next step, any one question I still need answered, or a written quote when the scope is already clear.

Prefer regular email? [email protected]

Derek Packer

Your inquiry was received.

I will review what you sent and reply within two business days.

You will receive a copy of your inquiry. Look for an email from Derek Packer with the subject Inquiry Received — Here’s Your Copy. If it is not in your inbox, check spam, promotions or other folders. Still missing? Email [email protected].